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How to Avoid Meeting Fatigue
Too many meetings can result in employee burnout and reduced engagement and productivity, with studies revealing meeting fatigue is the number one cause of …
23 July 2024
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How long should you spend preparing for a meeting?
It can be tricky to decide how long you should spend preparing for a meeting, whether you’re the organiser or an attendee. When you’re …
8 July 2024
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Confidence: The key to good customer service
Good customer service is pivotal to every company’s success, as it’s the best way of gaining trust and turning people into regular customers who …
18 June 2024
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The customer is always right… right?
The time-honoured business adage, “The customer is always right,” is a philosophy companies have lived by for generations. You may even have seen it …
11 June 2024
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How often should a workplace organise staff training?
Every business leader will agree that staff training is a crucial part of workplace life, no matter what the sector. It ensures employees are …
20 May 2024
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What is the purpose of a brainstorming meeting?
Have you ever experienced brain fog at work to such a degree that your creative juices simply won’t flow? Job stress, a particularly busy …
8 May 2024
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Recording workplace meetings: Is it legal in the UK?
Innovations such as Teams, Zoom and cloud recording have changed employee expectations in terms of keeping audio or video record of meetings. In years …
30 April 2024
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Does Every Meeting Need an Agenda?
Opinion is divided among managers over whether every meeting needs an agenda, with research showing only two-fifths of organisers use one all the time. …
23 April 2024
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Shorthand: A dying art?
Shorthand has been used for more than 2,000 years to write down information quickly. However, in recent years, with advances in digital technology, some …
10 April 2024
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Should all employees be treated the same?
The question of whether all employees should be treated the same has sparked many debates and discussions. No manager wants to be accused of …
19 March 2024
